Order Processing Hours

To ensure best customer experience, we are implementing Order processing hours.

** As always, please wait for our Webmaster to contact you for Payment. We need to check the Stock levels with the Retail Team.

 

Finalised Order Processing Hours : 

  • From 1st November 2020 onwards, Orders will be processed during these hours.
  • You will expect a reply within these hours :
    • Weekdays only : 12 pm to 8 pm
      • Most Couriers only pickup our parcels on weekdays with the exception of Ninjavan that pickup on Saturdays.
    • Saturdays & Sundays : EShop open for taking in orders but processing will be completed by Monday at the latest.
    • Public Holidays :  We will not be processing any orders online.
  • Order Verification (Bank Transfer / Paynow QR Code) – Expect replies within :
    • 4 – 6 hours or before 8pm on Weekdays & before 9pm on Weekends.

 

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